1. Nationwide Delivery & Free Shipping Threshold
Orders are packed by Hanna's Soap Industries CC and dispatched via courier across South Africa within 1–3 working days. Orders over R 500.00 qualify for complimentary courier delivery. For bulk or wholesale enquiries, contact Christine Bothma on 084 548 7913 or [email protected].
2. Returns & Quality Guarantee
Every batch of Ou Handel's Boerseep is handcrafted according to Ouma Johanna Louw's cold-water tallow recipe. If any item arrives damaged in transit, please notify us at [email protected] within 7 days of delivery for a prompt replacement or refund under the Consumer Protection Act (CPA).
3. Privacy & POPIA Compliance
We respect your privacy under the Protection of Personal Information Act (POPIA). Customer contact details and delivery addresses are used strictly to fulfil your order and respond to direct enquiries.
